Don’t let an unprofessional 24 hour carpet cleaner try to repair your carpets with water damage. These are the signs you must be aware of:

Overcharging. An unprofessional water restoration restorer may build the job up with extra inclusions. E.g. using dehumidification for drying the water damaged carpets isn’t always needed.

Correct equipment. They can use equipment from hire companies for the carpet. This is acceptable, but an experienced water damage professional will have all their equipment so they offer a faster response and hopefully a better value job.

Moisture metre. If they don’t have the correct moisture meter, they cannot know whether the carpet is repaired. This increases the potential of mould growth in the future. Removal of this would then be required.

Specialised. There are many “Carpet Cleaners” in this industry who do water damage restoration jobs on the “side.” i.e. they don’t take on this kind of task each day. Be aware of this. Repairing a carpet is an art. Removing and repairing and reinstalling the carpet should be completed by a professional, otherwise they can be damaged irrepairably.

You may be thinking, how do I locate a proper Flood Restoration Business? Below I have listed some pointers to look out for when you call around for a carpet flood damage business:

How big is their Yellow Pages ad slot: This can signify how much repair work they do already. A full-size Yellow Pages ad slot can cost around $50 000. If they have got a big ad, you get some indication that they are professionals.

Where do they show in Google? The higher they rate in Google, the more webpage views there has been for this business.

What Qualifications do they have? The minimum qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for water damage jobs? This is a top indicator. If insurance companies use them, the business is probably going to be excellent at their job. Insurance companies will tend to use the providers that offer them the top value for the money.

What Equipment do they have? They should own a minimum of 100 Air movers. If they possess this many, this is a good indicator that they have been established for a good while. Our business took 8 years to acquire that many wet carpet drying air movers.

What type of commitment can you get from them by calling on the phone? Ask if you can pin them down to a price for water extraction, water removal and initial inspection. If they won’t give you a fee for only this, you know they are not going to serve you, so go elsewhere.

Response Time – Our Water Damage business in Brisbane works to a 59 minute response time to a water damage emergency. The job needs to be completed ASAP. Mould can grow within a 24 hour period.

If you focus on these tips you are sure to get a Flood Damage Restoration technician who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.